1. Introduction
Welcome to Rudrax X by Kwality Hospitality. We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, protect, and manage your data when you interact with our premium services.
2. Information We Collect
- Personal identification information (Name, contact details, billing information)
- Order and service preferences
- Communication and interaction history
- Payment and transaction details
- Device and location information when using our digital services
3. How We Use Your Information
- Processing and fulfilling your orders
- Providing personalized customer service
- Improving our products and services
- Sending promotional offers and updates (with your consent)
- Maintaining account security
4. Data Protection & Security
Rudrax X implements advanced security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure payment gateways
- Restricted access to personal information
- Regular security audits and updates
5. Information Sharing
We do not sell or rent your personal information to third parties. We may share information in the following circumstances:
- With service providers necessary to deliver our services
- When required by law or legal proceedings
- With your explicit consent
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of your data
- Opt-out of marketing communications
- Request deletion of your personal information
- Withdraw consent for data processing
7. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your digital experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
8. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.